How we issue a 9-1-1
At the heart of an enhanced 9-1-1 system
is the 9-1-1 address. Without a valid 9-1-1 assigned
address, it would be impossible to locate you in the
event you became incapacitated or if the connection
were lost. Your 9-1-1 address tells us where you are
calling from. We will still ask you to verify
your address if you place a 9-1-1 call even though it
appears on our display.
In addition to getting emergency services
to you in time of need, a valid address is necessary
for many other agencies as well. The U.S. Postal service
requires a valid address in order to deliver your mail
and even though they do not issue your address, they
have guidelines which we must follow such as maintaining
sequential order and respecting primary and secondary
Before connecting your phone service,
the phone company requires that you have a valid 9-1-1
address. After all, they are responsible for routing
a 9-1-1 call from your location to our facility.
Other agencies require a valid 9-1-1
address for their maintenance of records, this includes
your utility provider, water department, State Health
Department, Revenue Commissioners office, not
to mention delivery and shipping companies such as UPS,
Fed Ex and others.
With the enhanced system we are proud
to have in Colbert County, as soon as you dial the emergency
number 9-1-1, and the call connects, we have your location
information even if the connection is severed therefore
it is imperative that your information be correct and
initially assigned by us.
An address is needed for all inhabitable
structures in Colbert County. This includes but is not
limited to constructed homes or businesses, mobile homes,
temporary shelters, portable buildings. We have assigned
addresses to barns, radio and television transmitting
towers and even billboards. If it requires telephone
line connection, electrical power connection, or simply
for insurance purposes we can provide a 9-1-1 address.
Multiple structures, even on the same property require
a unique individual address.
We do not provide 9-1-1 addressing
for open land or property. This can be explained further
by clicking here.
There must be a specific structure of some type. We
can however provide you with a general reference address
but it will not be kept on file and if it were ever
used for a valid structure, it is subject to being changed
by our office.
To obtain a 9-1-1 address,
contact our office,
Monday through Friday and please have ready, the following
information about your property:
name of the person who this address
will be assigned to, and your name if you are the
agent for this party.
phone number to contact you with
any questions and to inform you of your address
(we do not leave this information on or with answering
machines or services)
name of the road this address will
be located on
description of any structures already
standing or nearby landmarks
tax parcel number including lot
number if applicable
approximate distance to nearest
directions and approximate distance
to the property
Most Importantly if this is for
a new structure, and construction has yet begun,
you are required to mark with a stake or other visible
means, as close to the center of the structure as
possible. This identifies to us where the address
will be issued.
The time needed to process this information
is usually only a few days, however, in some cases,
the process may take up to a week. Please allow 3 to
7 days to be notified of your new address.
Once you have received your 9-1-1 address,
please post it in a manner that it can be easily seen
when approaching from either direction (on both sides
of your mailbox or address marker). You should
also post your address on the structure. Numbers on
your mailbox, marker and structure should be large enough
to easily be seen from the road. If your structure is
not visible from the road, you should post your address
near your driveway.
You are not required nor encouraged
to put your name on your mailbox or address marker.